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  1. Cozey (English USA)
  2. Customer Help Center
  3. Shipping & Delivery

Shipping & Delivery

  • Can I schedule my delivery on a specific date?
  • Where does Cozey ship?
  • How much does Cozey shipping cost?
  • How fast is your free shipping?
  • Can I change my shipping address after ordering?
  • Who should I contact if there’s an issue with my scheduled delivery?
  • What products are eligible for White Glove assembly?
  • Will the carrier take the boxes away?
  • Will the carrier remove my old furniture?
  • Can I add White Glove Delivery after placing my order?
  • Can I change my delivery option after placing my order?
  • Can I still return my order if the boxes were removed?
  • How should I prepare for White Glove Delivery?
  • Can Cozey schedule my delivery appointment for me?
  • When will the carrier contact me for scheduled delivery orders?
  • How do I know if Scheduled Delivery or White Glove Delivery is available in my area?
  • What is White Glove Delivery?
  • Do I have to be home for delivery?
  • Can I schedule my delivery on a specific date?
  • I live in a building. Will couriers bring the boxes to my unit?
  • Will you carry my boxes inside my home?
  • What can I expect with standard free shipping?
  • What are the packaging dimensions and weights of the Cozey seating collections?
  • What does the mattress packaging look like, and can I move and install it alone?
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