Shipping & Delivery
- Can I schedule my delivery on a specific date?
- Where does Cozey ship?
- How much does Cozey shipping cost?
- How fast is your free shipping?
- Can I change my shipping address after ordering?
- Who should I contact if there’s an issue with my scheduled delivery?
Returns & Exchanges
- How do I make a return?
- How long does Cozey take to process refunds?
- How do I make a return?
- Are there any return fees?
- What is the 30-day free trial?
- How does the 100-night trial work?
Product & Assembly
- Where Can I View the Product Dimensions?
- Where Can I Find the Product Assembly Guides?
- How Do I Know Which Ciello Model I Have?
- Where is the Cozey Mattress made?
- What is the Cozey Mattress warranty?
- What is the firmness of the Cozey Mattress?
Orders & Account
Warranty & CozeyProtection+
- Does Cozey offer a warranty?
- Does Cozey offer a warranty?
- What is covered by the warranty?
- What is covered by the warranty?
- How do I make a product claim?
- What actions can void the warranty coverage for individual modules?